Session 2~Assignment one answer

Q: Visit the SAP Small Business web site.Scroll down the page and click the "View the Demo" link under the "Inventory and Operations" section.The demo will launch within your web browser. There are 4 tracks in the video. You only need to view Track 1: Introduction and Track 2: Automate the Order-to-Delivery Process.Answer the following questions after viewing the video:

Which departments within the company are integrated within the Order-to-Delivery process ?

Ans: The Sales Department and the Warehouse are integrated within the Order-to-Delivery process.

Which steps are included in the Order-to-Delivery process ?

Ans: When the Sales Department received the P.O. from custumers, then they can use the application to check the inventory status though SAP system. After that they will create the Sales Order.

The warehouse manager can receive the details fastly. They can see the customers no. and shipping full address...

Then click to "Pick and packing manger", and and make a pack list for shippment.

Finally, the status will show "closed". And e-mail the confirmation to cutomers.

What factors would you consider when deciding whether ERP is suitable or not for a small business ?

Ans: Service-oriented architecture moves the ERP landscape toward software-based and web services-based business activities. This move increases adaptability, flexibility, openness and efficiency. The move towards E-SOA helps companies reuse software components and not have to rely as much on in-house enterprise resource planning hardware technologies which helps make ERP adoption more attractive for small- or mid-sized companies.

Session 1 ~ Assignment one answer

Q: Think of a business or organization that you admire, then describe two examples of how that business is supported by information systems. For example, do they use it for operational excellence ? Or do they use it to create new products and services ?

Ans: PARKnSHOP is the leading supermarket chain in Hong Kong, with an unrivalled reputation for giving customers outstanding value for money, the highest quality in fresh food, an unmatched range, and world-class service.

PARKnSHOP's retailing foresight and management drive is well recognised through numerous consumer, industry and community awards. We are frequent winners of prestigious service awards and are among the most trusted and respected retail brands in the region.

They provide a moneyback reward cards which there are 4 cards that the family can earn points under one account. Personalized Shopping List with special offers just for you, printed out at the MoneyBack Member Privilege Kiosk every time you shop. There are redeem gift for free or at a special at the Gift Redemption Centre. So that this activity can be attracted more people to shop there.

PARKnSHOP secures online commerce transactions, they employ Internet's Secure Sockets Layer (SSL) technology. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet. To check SSL Certificate information, you can right click the mouse on, choose "Properties" and "Certificates".

Say hi!

Hi ~

My name is Wong Lok Ting, Angel

Student I.D. No. 10425267